• Our delivery partner is available 7 days a week to support with delivery queries, concerns or any other support required.
  • We offerfree delivery on all orders over $99.

FAQs

Who is OZ TOBACCO?

OZ TOBACCO is atrusted tobacco retailerwithover 10 years of experiencein the industry. We hold afully certified tobacco licenseand collaborate withtrusted retail partnersinSydney, Melbourne, Brisbane, Perth, Adelaide, and the Gold Coast, offering customers secure and convenient access to high-quality tobacco products both online and in-store.

Where are my products coming from?

When you place an order, your products are shipped directly from yourlocal tobacconistinSydney, Melbourne, Brisbane, Perth, Adelaide, the Gold Coast, and other cities across Australia. This ensures fast and reliable delivery straight to your door.

Where do you ship to?

As a growing service, we currently deliver toselect locations across Australia.

How much is shipping?

We offer free delivery on all orders over $99.

For orders under $99, standard shipping rates apply.

Can I track my order?

Yes! Once we have shipped your order, you can track your delivery anytime through the order details on our website.

We will also keep you updated on the shipping status via email notifications.

How is my privacy treated?

We strictly protect your privacy to ensure your information is never disclosed or misused.

Additionally, we guarantee secure, discreet packaging for all orders to maintain confidentiality during shipping.